FAQs

Parking and Transport

Yes, prepaid parking is available via the YourParkingSpace website:
Prebook parking – YourParkingSpace

Blue Badge holders are entitled to four hours of free parking while shopping at Quayside.

How to Redeem:

  1. Before leaving, go to the pay machine.
  2. Enter car registration → press CONFIRM.
  3. Select REDEEM CODE (instead of “Proceed to Pay”).
  4. Enter the full Blue Badge ID number (letters and numbers) → press CONFIRM.
  5. If the amount shows £0.00, press CONTINUE. The next page will confirm DONE.
  6. If parked over 4 hours, £4.50 will be deducted from the time bracket, and you can pay the difference by card at the machine.

Parking is managed by YourParkingSpace. Use this link to make a payment after departure:
Pay for parking – YourParkingSpace

  • The closest parking is at the Waterside multi-storey car park.
  • Take the lift to Level 3, which provides direct access to the shopping centre. The Customer Service Lounge is located on the left.

General

  • Yes, dogs are welcome in the shopping centre.
  • Please ensure they are on a lead and well-behaved.
  • Check with individual retailers before entering stores.
  • Yes, located on the lower level next to the lift.
  • Call Customer Services at 0161 848 1855.
  • If you find lost property, please hand it in at the Customer Service Lounge.